---
title: Backups and continuity
summary: How often data is backed up, how long it is kept, and how you get it back.
order: 3
lastReviewed: 2026-10-07
---

## Backups

> **To confirm before publishing:** backup frequency, retention period, geographic location of backups, and how
> often a restore is tested.

## Getting your data out

A firm can export its matters and contacts at any time. On leaving LawManage, a firm can request a full export of its
records and documents.

> **To confirm before publishing:** the export formats available today and how long data is retained after a firm
> closes its account.

## Availability and incidents

> **To confirm before publishing:** the uptime target, whether a status page exists, and how firms are told about an
> outage or a security incident.